Call That Girl's Office 365 Show #18 - What is Office 365 (recap) Home v Business

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Lisa Hendrickson shares years of experience about remote support, from software issues and fixes to handling of customers

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Running time: 1:00:22
Added: 27 Mar 2015

What is Office 365 (recap) Home v Business

Misconceptions

"Magical single package" (poor marketing)

ProPlus plan is DESKTOP APPS ONLY - no email

Lack of tutorials on the technology for techs

Falsehood that migration is easy ("You're On your own" after DNS records changes)

Advertised space for OneDrive for Business is NOT the same as SharePoint

OneDrive For Biz: 1TB now (unlimited rolling out: http://blogs.office.com/2014/10/27/onedrive-now-unlimited-storage-office-365-subscribers/)

SP: 10GB plus 500MB per user (not entitled to OD4B space; $0.20/GB/month after your allotment)

Windows vs Mac vs Web Apps

Office 2013 for Windows

Office 2011 for Mac

Office Web Apps for all browsers

Limited capabilities compared to desktop apps

The case for Office 365

People with email problems, POP issues, IMAP issues

Customers ditching email servers

Startups with no email system

DW: Customers overpaying for Hosted Exchange

Licensing Options

Small Business v Enterprise v Ala Carte * Master comparison chart: https://products.office.com/en-us/business/compare-more-office-365-for-business-plans

Ala carte best for single needs people

Packages best when multiple functions needed (SP, Lync, etc)

Can just buy office suite alone (ProPlus option)

HIPAA clients: Encryption is ala carte add on for all plans except E3

Vendor Options

Why Lisa uses AppRiver (all support done by them)

Derrick purchases directly through Microsoft (FireLogic handles first level or customer calls Microsoft)

Pricing

Labor hourly (Lisa) vs flat fee (Larger projects, DW)

When each option makes sense

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lisa@callthatgirl.biz

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l

Android App Addicts #337 - Pick It Up

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Show hosted by:

Steve Cherubino (http://stevecherubino.com)

Steve McLaughlin - DoorToDoorGeek (http://podnutz.com)

Eric Arduini (http://dinimedia.com)

And special developer guest Jeff Jensen from MegaFuzz is back with us!

Running time: 54:37
Added: 27 Mar 2015

Podnutz - The Computer Repair Podcast #123 – How Do You Present Yourself?

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Live Call-In Show for Computer Repair Techs

Hosted by:

-Jeff Halash from TechNutPC.com

Google+ Jeffery Halash

Twitter: TechNutPC

-Chris Carruthers from Remote Support Tech Team

-Ian Alexander from RepairTech

Podnutz-The Computer Repair Podcast #123 Video

To send a voicemail or to be on the show live, call 1-888-697-0162

Email: Podnutz@Podnutz.com

Running time: 1:05:07
Added: 26 Mar 2015

Links:

Remote Support Tech Team Newsletter

Project Kabuto

D7II Contest:

Here is how the contest works just send an E-mail to Podnutz@Podnutz.com with the subject line D7II Giveaway. In the Body of the message have your Full Name and Contact E-Mail, you can put the name of your Computer Business.

We will do the Drawing April 12th 2015

 

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