Steve is joined by Scott DeRyder of Big Boy Computer Solutions in Binghamton, NY

Running time: 59:05
Added: 28 Jul 2010

Computers Worked On:

• Computer with invalid Windows 7 Product Key from shadey repair shop
• Computer with fake antivirus trojan

Topics and Links Discussed:

• Prices and diagnostics fees
• Wireless Anti-static straps
• ProduKey - Recover lost Windows product key (CD-Key) and Office 2003/2007 product key
• Loaner laptops for customers
• MalwareBytes
• SuperAntiSpyware
• Microsoft Security Essentials
• Avast antivirus
• ComboFix
• Spybot Search and Destroy
• Imaging a customers harddrive before virus removal
• Scanning suspect harddrives as a add-on drive on a different computer
• Ransomware
• monoprice.com for low priced cables
• Setting up a computer pickup and dropoff point

Voicemails/Emails:

• Timster updates us an unusual customer
• Wes from Atlanta writes about the iodd portable virtual rom
• David writes about his favorite screwdriver set from Velleman
• Antonio writes about a toshiba notebook that failed during a bios upgrade
• Peter writes about Britec's System Repair engineer utility
• David has a Dell insperon 6000 laptop with a dim screen
• Rob writes about an AOL article on system restore

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Music provided by Evan King
Notes by Mike Evans at datamike.net