Direct MP3 Download: Call That Girl's Remote Support Show #002 – General Operations
Lisa Hendrickson shares years of experience about remote support, from software issues and fixes to handling of customers
Last weeks jobs/learning lessons:
- Going the extra mile to get a big client back
- You have to be quick and responsive
- Angie’s List: be careful
- OutLook Express and XP end-of-life
- Remote Support and bench work
- System Restore is your friend
Big News:
- Crypto Locker
Topic: General Operations to do list, what you need to run your own remote support bench
Today’s Tip: Patience
Listener questions
Links:
http://callthatgirl.biz/schedule-an-appointment/
http://callthatgirl.biz/remote-support/
http://callthatgirl.biz/client-agreement/
Contact Lisa:
Facebook:
www.facebook.com/callthatgirlhelpdesk
Twitter:
@CallThatGirl https://twitter.com/CallThatGirl
Linked In:
www.linkedin.com/in/callthatgirl
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