I could not agree with you more Scott.
I kind of think it's an ego thing with Cary Holzman. Sure we all would like to fix computers with out doing a clean install, but time is money.
The company I work for, if they get a real bad broken computer, they'll just reimage it which can take less then an hour as opposed trying to trouble shoot problems.
In my case since I'm am a on the side Pc Technician, I do have the time to trouble shoot, which as we all know, it can take a long time. But If I had a full time repair business and a strong client base, I'd choose a clean install..
Thats just me.
From Hanover Pa
A+ Cert since 2001