A podcast for computer repair techs, BY computer repair techs!
Running time: 1:02:28 Added: 4 July 2011
Podnutz Daily #317 Show Notes
Andrew Donnelly in England and Mark Zondler in Germany discussMikogo, their free cross-platform desktop sharing tool for web conferencing, online meetings, and remote support. Paid commercial versions are also available. Guest hosting today, filling in for vacationing Steve C, is Tim Kelly, Tim’s Computer Repair, in Savannah, Georgia
Discussion Topics:
Tim talks about the Popureb rootkit that has been gaining notoriety and he has been seeing a lot of in his shop
Mikogo provides aportable executable clients for both PC and Mac included with version 3
Communicates cross-platform -- PC to Mac/Mac to PC
Linux client is included with new version 4
Apps for iPad, iPhone, and Android are being developed -- stay tuned
A nine-digit ID provided to enter to make connection
File transfer feature included for up to 200MB
Switch presenter feature to determine which client is viewed
Initial viewing direction setting to determine which client is seen first
Client consent-to-view required
Client has ability to disable remote control at any time
Up to 25 people can join one session at a time
Can log-off, log-on as admin to install a program, log-off and back on as another user
Advanced Features
Mikogo is not installed on hard drive, resides in RAM temporarily
USB thumb-drive portable
Ease of use and speed of connection is major selling point
Automatic update feature included
Special keyboard combination functions included in version 4
Version 4 does not require registration for basic application use
Registration required to enable use of advanced communication features
Scheduler allows advance notification of multiple users of planned meeting
Application Selection allows user to hide selected applications from viewer
Preview monitor features a screen insert that allows presenter to see what the viewer sees
Multiple monitor selection
Picture quality setting
Instant Screen Buildup transmits only the part of the screen area that is changed first for higher speed
Session Recording option to small file format
No time limit per session, session per day limit, or number of days of usage limit
Lock Session feature prevents anyone else from joining a session once established
Password can be added to session
Chat included with group membership controls
Profile Manager allows you to create custom session profiles by selecting the features needed for different situations
Works in safe mode with networking
Whiteboard allows you to draw/highlight/write on your screen and, in group sessions, for participants to draw and write on shared screen to collaborate and communicate ideas
Available in over 30 languages--used in over 180 countries
Robert repairs laptops as hobby and asks advise on a Toshiba Satellite A65 that, after replacing motherboard, shuts down immediately after powering on.
James relates his encounter with XP2011 antivirus infection and his solution usingSystem Restore.Timster comments on some issues with System Restore to be considered.
Billy writes about his first job --Acer Aspire One Happy 2DQpp net-book with screen that goes all white with big black blobs when he turns on the laptop. He suspects bad screen but having difficulty determing how to remove screen without scratching surface. Did he try an external monitor first? Advise on removing screen without scratching surface.
Kevin (Reliant in Podnutz Forums) relates his experience defeating Windows 7 AntiVirus 2012 Scannercomputer infection, its lingering effects, and his ultimate solution.
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