Podnutz – The Computer Repair Podcast #221 – Negotiation Skills

Direct MP3 Download: Podnutz – The Computer Repair Podcast #221 – Negotiation Skills


Live Call-In Show for Computer Repair Techs every Sunday at 4:00-5:30pm EST

Hosted by: Jeff Halash from TechNutPC.com

Google+ Jeffery Halash

Twitter: TechNutPC  

John Dubinsky from Maven Group

Chris Carruthers from Remote Support Tech Team

Paco Lebron from ProdigyTeks

Curt Soderquist from PC Doctor

Computer Repair Podcast #221 Video

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Topic: The art of helping the customer. Is it  Persuading, Influencing or Negotiating.

 

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Links:

Tip Of The Week:

User Profile Wizard 3.12: User Profile Wizard will migrate your current user profile to your new domain account so that you can keep all your existing data and settings. (Donate)

Other:

Endless OS

Endless Computers

Endless OS Review

WOW COMPUTER

Excel vs. QuickBooks:

StackExchange

Paygration

Resources To Learn:

Computer Business Podcast 62: Negotiation Techniques

American Negotiation Institute  (Free Guide)

Top Ten Effective Negotiation Skills

Problem Analysis

Preparation

Active Listening

Emotional Control

Verbal Communication

Collaboration and Teamwork

Problem Solving

Decision Making Ability

Interpersonal Skills

Ethics and Reliability

IT Budgeting:

TechRepublic: IT budgeting: The smart person’s guide

BitWizards: Creating an IT Budget: A Technology Plan

TechDonut: Your IT budget

6 IT lessons learned the hard way

DHCP Reservation vs Static IP address

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