The Computer Repair Podcast #237 – Tickets or Invoices?

Direct MP3 Download: The Computer Repair Podcast #237 – Tickets or Invoices?

Live Call-In Show for Computer Repair Techs every Sunday at 4:00-5:30pm EST

Hosted by: Jeff Halash from

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John Dubinsky from Maven Group

Computer Repair Podcast #237 Video

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Topic: What is the difference between tickets, Invoices and Accounting?


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John Tip: 

Active@ Data Studio

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Carifred Tech Tool Store

Tech tool store is an IT professional application which contains more than 500 free technician tools packed in a simple, fully featured interface.  It allows to configure, update, organize, and run the desired tools with just a few clicks. And if it doesn’t have the tool you want, you can add it to the list in a few seconds. Other features include professional HTML reports and support for uninstalling the installable tools. 


Jeff Tip:

Always plug those cables in!  🙂

Trust your gut feeling:

Why Trusting Your ‘Gut Feeling’ Is Often the Best Strategy

5 Gut Instincts You Shouldn’t Ignore


Jeff changes diet:  Chicken Tonight


Chris Tip:

We miss you!


What is the difference between Tickets, Invoices and Accounting?

Tickets (Help Desk)





John Response:

Accounting is the bible of your business.  It is what guides your business and decisions from a financial decision.  Let the numbers lead you.  This is one of the tools you use to create your business nirvana (also do what you love, what you want and whom you with).


John Uses: QuickBooks Online


Ticketing (Help Desk):  Your help desk or ticketing system is the air traffic controller for your business.  The who, what, where, when, why and how of your business.  You need one because you need it all (entry, tracking, notification, history, reporting).  Integration helps.


John Suggestions: 

Comodo One

Sherpa Desk



Become and Araknis Partner


Best Effort – Legal Advice

Contracts Requiring “Best Efforts” and “Commercially Reasonable Efforts”


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