Podnutz – The Computer Repair Podcast #245 – Onboarding Clients

Direct MP3 Download: Podnutz – The Computer Repair Podcast #245 – Onboarding Clients


Live Call-In Show for Computer Repair Techs every Sunday at 4:00-5:30pm EST

Hosted by: Jeff Halash from TechNutPC.com

Google+ Jeffery Halash

Twitter: TechNutPC  

John Dubinsky from Maven Group

Chris Carruthers from Remote Support Tech Team

Brian Best from BestMacs

Computer Repair Podcast #245 Video

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Topic: What steps people take when onboarding a client as far as network analysis goes. When auditing a potential clients network what kind of process is used?

 

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Links:

John Tips

  • Draw A StickMan  
  • Calyptix Praise: My Mistake, They took care of it.
  • Sandisk USB Package (http://amzn.to/2fWuepi) – SanDisk Ultra USB (10 Pack) 3.0 32GB CZ48 Flash Drive High Performance Jump Drive/Thumb Drive/Pen Drive up to 100MB/s – with (5) Everything But Stromboli ™ Lanyard
  • VirusTotal – Sends all info (Privacy Policy)
  • SSD – Quality, Firmware, etc. Use quality brand – rant

Chris Tip

Calendly – Appointment Booking

Caruthers Computers Book An Appointment

Brian Tip

Client onboarding – buy them pizza and set expectations!

Jeff Tip

Avoid collisions……. of any kind. 

John:

  1. Servers
  2. Endpoints
  3. Wireless
  4. Network (router, switches, Printers)
  5. Credit Card – Finance
  6. Security – Alarms
  7. Phone – VOIP, Etc.
  8. Fire – Alarm, Monitoring, Elevator
  9. Main Apps & Data – Line of Business, Backup
  10. Other Partners

Chris:

  • Network Map
  • Install RMM or Agent List
  • Contact List

Brian

  • What is hiding from us?
  • Point of contact and identify personalities.
  • Document.  Report.
  • All you can eat pricing?!  Value proposition.
  • DO your Due Diligence.  

The five P’s of success

Imaging Software

Easeus

Active Boot Disk – Disk Image Software

Carbon Copy Cloner  

DeployStudio

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