Direct MP3 Download: The Computer Repair Podcast #252 – Techs for Hire
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Brad Torrey from TTCS Computer Services
Computer Repair Podcast #252 Video
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Topic: Employees – Going from solo tech to having Assistant Techs – Hiring and Managing
For the solo tech, you are the face of the company. You court new clients. You get them used to dealing with you. You have a lot of information in your head.
How do you go about hiring other techs? How do you make that work for your clients? How do you share network and client specific information? How do you let go of the “hands-on responsibility”. And how to do you make sure that you still know what’s going on when that employee has handled a situation, but they are not available, and you have to jump in.
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