Direct MP3 Download: Call That Girl's Remote Support Show #4 – Prepay Tickets And How Awesome They Are
Lisa Hendrickson shares years of experience about remote support, from software issues and fixes to handling of customers
Ep 4 Prepay Tickets And How Awesome They Are
2013 Review
- New Marketing Assistant
◦ I recommend hiring a Marketing Assistant.
◦ Social Media, Blogging, News Letters…
2014 Focus
- Traditional Marketing/advertising doesn’t work for remote support
- Non Traditional Marketing for remote support
- Are you ready to grow your business?
Fan Mail
- A Remote Support Technician must be knowledgeable in many things
Weekly Updates
- You need to support lots of different software
- New computer setup call
- Windows 8 update causing refresh
- Passwords
- Clients who are worried about the bill before starting to troubleshoot
- Client got call from “Windows Support Team”
- Quick Question Calls
- Office 2010 free trials
Prepay Tickets and How Awesome They Are
- A Prepay Ticket is a 2, 4 or 8 hour block of time
- How to sell
- Constant income generation
- Promotions
Tips:
- New to Remote Support?
Next week:
Products and Services to Sell
Website: callthatgirl.biz
http://www.youtube.com/callthatgirl
https://www.facebook.com/callthatgirlhelpdesk
http://www.linkedin.com/in/callthatgirl
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