Call That Girl's Office 365 Show #17 – Basics of Office 365
Feb 11, 2015Call That Girl's Remote Support Show
Direct MP3 Download: Call That Girl's Office 365 Show #17 – Basics of Office 365
Lisa Hendrickson shares years of experience about remote support, from software issues and fixes to handling of customers
https://www.facebook.com/groups/RemoteRockstars/
http://www.twitter.com/remoterockstars
G+ https://plus.google.com/u/0/communities/114697932843466275103
YouTube http://www.youtube.com/callthatgirl
Sign up for newsletters/show announcements http://eepurl.com/ZPcYX
Basics of Office 365
Understanding* home vs business division
Pre 2013 Office 365 for Biz and Jan 2013 release onward (old version had limitations, feature differences, buggy backbone based on Exchange 2010, etc…. 2013 edition cleaned up the mess)
For business the differences between:
Downloadable Office 365 Pro Plus vs pure “Online Services” of 365 (email, Lync, SP, OneDrive, etc)
Exchange is about 80% of what you do; rest is everything else
Google apps vs office 365
Negatives with Google Apps: Outlook support poor (Apps Sync for Outlook –> junk);
HIPAA compliance depends on keeping all services active;
30GB of storage is shared between email/Drive/Google+;
Does not offer native email encryption (partnered with ZixCorp at $35/user/yr extra vs $2/month for 365 encryption);
Google Drive as a file server is very clunky, especially related to folder ownership (compared to SharePoint which separates folder ownership from user accounts);
No ala carte pricing or plans like 365;
No true alternative to 365’s Shared Mailboxes feature…. Google Groups simulates some mail aspects but not calendaring/contacts; Google Hangouts as conference tool is VERY buggy and not intuitive like Lync
Cases for Google Apps: Small user bases already entrenched with the “Google” world of Gmail; Young user base that hasn’t been exposed to Exchange/Outlook yet that doesn’t have high end needs
POP vs IMAP vs Exchange (pros, cons of each)
Hosted Exchange vs Office 365 — similarities, feature differences, price differences
Getting into 365 as a service
*****************************************
lisa@callthatgirl.biz
Get Lisa’s Remote Support Book
http://remoterockstars.com/call-girls-remote-support-show-calendar/
To send a voicemail call 707-6PODNUT (707-6763688)
To support Podnutz please use the following links, and remember you don’t pay any extra for using the links !
