Podnutz Daily #320 – Jacob From CompHQ.net

Today’s guest is Jacob Hasty (J-Bob in podnutz forums), from www.comphq.net.  He and his business partner, Kyle Quinn, have a two-year old computer repair business in a mall in Ketchikan, Alaska. Also, Steve C returns as regular host of Podnutz Daily. Many thanks to Timster, Tim Kelly, TimsComputerFix.com, for hosting the show while Steve was on break.

Discussion Topics:

• Dealing with infected Apple computers: He is seeing increasing number of Apple computers in his shop

• • Go to user properties and check their start-up programs
  • Runs Onyx for Mac, which is similar to CCleaner, that has a new version, CCleaner for Mac (bet 5 at this writing)
  • If it’s infected, first install, scan and remove iAntiVirus; next install, scan and remove ClamXav; next installs and scans with his preferred tool, Sophos Anti-Virus for Mac
  • Verify the disc permissions with Apple SFC scan from Apple installation disc, run Apple software updater, check for third-party app updates.

• Windows Startup Repair “It’s useless”
• GoDaddy marketing and technical support and Podnutz favorite Hostgator
• Pricing your services
• Internet Explorer 10 sandboxing
• Browser comparisons
• Adobe Reader X protected mode
• www.technibble.com/forums
• Jacob’s USB Tools Drive Map (PDF)
• Freemind java based mind mapping software
• Tools Jacob’s recently come to adore

• • FBackup free, easy, smooth running, verifying auto-backup tool
  • Viper Rescue portable self-extracting executable command line utility
  • AVG Rescue CD
  • TeamViewer

EMAIL (mail@podnutz.com):

• Jim writes in about new GeekBuddy.com remote support program being sold by Big Box stores.
• Al asks what is needed to start his business other than techsitebuilder and technibble’s Computer Business Kit. Should and when should he set up a corporation and what kind. Sole proprietor, Partnership, Limited Liability Corporation, taxes and liabilities are discussed.

VOICEMAIL (707-6podnut):

• DoorToDoorGeek, Steve McLaughlin, gives a tip for setting up Mikogo remote connections with customers and talks about the prospects for using Join.me for his remoter support needs.

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