Podnutz Daily #326 – Professor Messer

Today James Messer, ProfessorMesser, discusses the evolution of ProfessorMesser.com, where he provides online viewing and download access to free IT Industry certification training videos, daily quizzes, community chat, and numerous other support resources, as well as DVD training videos for purchase. Videos available include the following:

• CompTIA A+
• CompTIA Network+
• CompTIA Security+
• Microsoft Windows 7
• NMap

Discussion Topics:

• High definition verse low resolution video production
• How he is able to provide the videos for free
• Lighting techniques
• Certification perspectives, requirements, demand, and challenges

CompTIA
CISCO

Microsoft

NMap

• Customer service and communication  (interaction) aspect of A+ certification curriculum

• Employers’ perspectives on certification
• Employer concerns that trained staff may leave compared to having well trained, informed staff, better business representation, quality of performance, valuable marketing tool, and improved customer experience
• Pursuit of excellence, Tom Peters’ books, The Pursuit of Wow! and 163 Ways to Pursue Excellence
• BSWusa at www.bswusa.com a broadcaster’s website where ProfessorMesser got his highlp-r40 microphone and a surprise customer relations gift
• Community outreach and visibility
• Contrast use of email lists and spam
• Creating video content — putting you into the picture
• Marketing Tips
• www.envolve.com customer chat session for your website
• aweber.com for automated email management on website
• sendible.com for posting daily pop quiz automatically to Twitter, Facebook, etc.

EMAIL (mail@podnutz.com):

• Raphael, while playing with Google+ on his phone and seeing comments of others near his location, wonders if Google+ may present a good business opportunity to expand upon
• ProfessorMesser recommends caution but sees it as something to be evaluated

VOICEMAIL (707-6podnut):

• DoorToDoorGeek champions Ninite.com for instant software updates as a followup comment to Podnutz Daily #328

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