Direct MP3 Download: The Computer Repair Podcast #221 – Negotiation Skills
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Computer Repair Podcast #221 Video
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Topic: The art of helping the customer. Is it Persuading, Influencing or Negotiating.
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Links:
Tip Of The Week:
User Profile Wizard 3.12: User Profile Wizard will migrate your current user profile to your new domain account so that you can keep all your existing data and settings. (Donate)
Other:
Excel vs. QuickBooks:
Resources To Learn:
Computer Business Podcast 62: Negotiation Techniques
American Negotiation Institute (Free Guide)
Top Ten Effective Negotiation Skills
Problem Analysis
Preparation
Active Listening
Emotional Control
Verbal Communication
Collaboration and Teamwork
Problem Solving
Decision Making Ability
Interpersonal Skills
Ethics and Reliability
IT Budgeting:
TechRepublic: IT budgeting: The smart person’s guide
BitWizards: Creating an IT Budget: A Technology Plan
TechDonut: Your IT budget
